Customer Service Representative-IT
March 10, 2026
No. of opening: 1
Apply By:2022-09-18
Designation:Consultant
Location: Delhi
Term of the Contract: Max four months for max 40- 60 days of work (till 31-Dec-2022)
Nature of the Contract: Sort-term Consultancy
Grade Level Equivalent: VII
Program details: PSI India is implementing The Challenge Initiative program in India with an objective to increase uptake of modern contraceptive among the urban poor. The program is funded by Bill & Melinda Gates Institute for Population and Reproductive Health, Johns Hopkins Bloomberg School of Public Health. The program has completed first phase of its implementation in 36 cities spread across Uttar Pradesh, Madhya Pradesh and Odisha. Come 2022, the Initiative will enter into new terrains. During this period, the program will continue to work in selected cities of Uttar Pradesh, Bihar and Jharkhand, while simultaneously graduating out mature cities. The overall strategy of the program during this period is to accelerate and achieve sustainability at scale of high impact interventions by leveraging resources, transferring skills, driving evidence-based decision-making at all levels of government. is further strengthening its monitoring system using its own Program Evidence, Analytics, Research & Learning (PEARL) framework. A comprehensive review of the program is currently underway to assess the effectiveness and impact of TCIHC/Saadhan platform and identify ways to make it more effective, efficient and sustainable.
Purpose of the Position:
The Consultant will be responsible for contributing to writing proposals, concept notes, persuasive versions of key thematic areas & key concepts, copy editing for various communication products like brochure, website; persuasive OPED articles, journal articles, research briefs etc. S/he will write compelling, clear, concise, well-articulated documents with correct language formation and grammar. S/he will be gathering inputs directly from senior leadership and relevant program/ functional team towards these activities.
Responsibilities:
• Write Proposal / summaries / abridged documents
• Copy edit brochure, annual report, website content and any other publication etc.
• Conceptualize and devise journal articles / OPED pieces
• Write compelling blogs
• Write compelling Pitch on strategies, thematic areas etc.
• Craft research summary / briefs
• Proof reading of various documents
• Any other task assigned by the Technical Lead - Program Learning and Training
Qualification and experience:
• Post graduate with 8-12 years of experience in Graphic Design/Multimedia
• Proven experience of at least 2 years in writing, editing, proof reading, writing winning proposals or related work
• 1-2 years of similar experience in the social sector is desirable
• Language (English) proficiency
• Prior experience of using SEOs to maximize the reach of documents
• Strong research skills
• Knowledge of online content strategy and creation
• Excellent writing, editing and proofreading skills
Job Email id: info@globalfamily.support
Nature of the Contract: Sort-term Consultancy
Grade Level Equivalent: VII
Program details: PSI India is implementing The Challenge Initiative program in India with an objective to increase uptake of modern contraceptive among the urban poor. The program is funded by Bill & Melinda Gates Institute for Population and Reproductive Health, Johns Hopkins Bloomberg School of Public Health. The program has completed first phase of its implementation in 36 cities spread across Uttar Pradesh, Madhya Pradesh and Odisha. Come 2022, the Initiative will enter into new terrains. During this period, the program will continue to work in selected cities of Uttar Pradesh, Bihar and Jharkhand, while simultaneously graduating out mature cities. The overall strategy of the program during this period is to accelerate and achieve sustainability at scale of high impact interventions by leveraging resources, transferring skills, driving evidence-based decision-making at all levels of government. is further strengthening its monitoring system using its own Program Evidence, Analytics, Research & Learning (PEARL) framework. A comprehensive review of the program is currently underway to assess the effectiveness and impact of TCIHC/Saadhan platform and identify ways to make it more effective, efficient and sustainable.
Purpose of the Position:
The Consultant will be responsible for contributing to writing proposals, concept notes, persuasive versions of key thematic areas & key concepts, copy editing for various communication products like brochure, website; persuasive OPED articles, journal articles, research briefs etc. S/he will write compelling, clear, concise, well-articulated documents with correct language formation and grammar. S/he will be gathering inputs directly from senior leadership and relevant program/ functional team towards these activities.
Responsibilities:
• Write Proposal / summaries / abridged documents
• Copy edit brochure, annual report, website content and any other publication etc.
• Conceptualize and devise journal articles / OPED pieces
• Write compelling blogs
• Write compelling Pitch on strategies, thematic areas etc.
• Craft research summary / briefs
• Proof reading of various documents
• Any other task assigned by the Technical Lead - Program Learning and Training
Qualification and experience:
• Post graduate with 8-12 years of experience in Graphic Design/Multimedia
• Proven experience of at least 2 years in writing, editing, proof reading, writing winning proposals or related work
• 1-2 years of similar experience in the social sector is desirable
• Language (English) proficiency
• Prior experience of using SEOs to maximize the reach of documents
• Strong research skills
• Knowledge of online content strategy and creation
• Excellent writing, editing and proofreading skills
Job Email id: info@globalfamily.support
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