KONE Careers 2025: Manager – Service | Kolkata (Apply Now)
Quick summary: KONE is hiring a Manager – Service in Kolkata. The role requires a Bachelor’s degree and 0–5 years of experience, suitable for freshers and early-career professionals. The Manager – Service leads service operations, ensures safety, and drives customer satisfaction for elevator and escalator maintenance services.
Job overview
| Company | KONE |
| Role | Manager – Service |
| Qualification | Bachelor’s Degree (any stream) |
| Location | Kolkata |
| Experience | 0–5 years |
Roles & responsibilities — Manager, Service
- Ensure safety of employees and end-users — safety-first mindset with zero compromise.
- Lead maintenance operations to achieve high customer satisfaction and service quality.
- Drive profitability and performance of service delivery in the assigned region/unit.
- Set individual targets and action plans, follow up regularly (Field Operations Management Model - FOMM).
- Cascade regional targets and direction to frontline leaders and supervisors.
- Prepare and track Individual Operations Plans for supervisors; review progress frequently.
- Conduct regular audits of safety and business processes; implement corrective actions.
- Coach technical teams and support continuous improvement initiatives.
What KONE looks for
- Good communication and leadership skills.
- Problem-solving mindset and customer-oriented approach.
- Basic technical awareness of elevator/escalator maintenance is a plus.
- Willingness to learn and adapt in a fast-moving environment.
Why apply
- Work with a global leader in elevators and escalators.
- Opportunities for career growth and skill development.
- Exposure to safety-first, innovative service operations.
- Be part of projects that improve customer experience and urban mobility.
How to apply — Manager Service at KONE
Click the link below to apply (replace with official KONE career link):
Apply Now — Manager Service (Kolkata)
About KONE
KONE is a global leader in the elevator and escalator industry, founded in Finland in 1910. KONE provides elevators, escalators, automatic doors and people-flow solutions, with strong focus on safety, sustainability and smart services like predictive maintenance (KONE 24/7 Connected Services). KONE operates in 60+ countries and is known for innovation and customer experience.
FAQs — KONE Careers 2025
A. The Manager – Service oversees service operations, ensures safety and quality, manages teams, and drives customer satisfaction and profitability.
Q. What qualifications are required?A. A Bachelor’s degree is required. Relevant technical background is useful but not mandatory.
Q. How much experience is needed?A. KONE accepts candidates with 0–5 years experience — freshers to early-career professionals can apply.
Disclaimer: Recruitment details are informational and sourced from official/company notices. Verify vacancy, eligibility, and application steps on the official KONE careers portal before applying. We do not charge any fee for job information.
