TTEC Jobs for Freshers: Voice, Chat, and Tech Support Positions

TTEC Jobs for Freshers: Voice, Chat, and Tech Support Positions

Published on: July 15, 2025
By: Deepak Tamang

TTEC is hiring for multiple roles including Chat Customer Service Representative, Helpdesk Technician, Customer Service Representative (Voice & Chat), and Team Lead – Service Delivery.

These roles are available in Ahmedabad, Hyderabad, Mumbai, and Mohali, and are open to graduates with 0–5 years of experience.

If you’re good at communication and problem solving, this is a great opportunity to start and grow your career in customer service or IT support.

Available Roles at TTEC

Chat Customer Service Representative
Helpdesk – Service Desk Associate Technician
Customer Service Representative – Voice & Chat
Team Lead – Service Delivery

TTEC Company & Job Overview

Company	TTEC
Roles	Customer Service, Technical Support, Team Lead
Qualification	Any Graduate
Locations	Ahmedabad, Hyderabad, Mumbai, Mohali
Experience	0–5 years

Key Responsibilities: Chat Customer Service Representative

Respond to customer messages promptly and clearly
Understand and resolve customer problems via chat
Use a friendly and polite tone with customers
Record all chat details accurately for reference
Follow company policies while handling customer conversations
Handle multiple chats simultaneously without losing focus
Ensure customer satisfaction through effective problem resolution

Skills Needed for Chat Customer Service Representative

Ability to analyze customer queries and detect issues quickly
Familiarity with customer service tools, security protocols, and databases
Clear written communication skills
Strong decision-making ability in resolving problems
Ethical handling of sensitive customer data
Ability to work in a fast-paced, multi-tasking environment

Why Join TTEC as a Fresher?

Start your career in a collaborative and supportive environment
Learn from experienced professionals and receive thorough training
Gain hands-on experience with cutting-edge technology
Be part of a global leader in customer experience with opportunities for career growth
Work in an inclusive workplace that values fresh ideas and innovation

How to Apply for TTEC Jobs?

You can apply online for specific roles at TTEC using the links below:

(Replace # with the actual link when available.)

About TTEC

Founded in 1982, TTEC (formerly TeleTech) is a global leader in customer experience (CX) technology and services.

Headquartered in the United States, TTEC provides solutions across industries such as healthcare, finance, retail, and technology — blending human interaction with advanced technology like AI, automation, and data analytics to deliver exceptional customer experiences.