Sutherland Work From Home Jobs | Associate – Customer Service
Salary: ?30,000–?50,000/month
Experience: Freshers & Experienced (0–7 years)
Qualification: Any Graduate (preferably Finance & Accounting)
Location: Remote (Work from Home)
Job Overview
Sutherland is hiring Associates – Customer Service to join their international team. This is a fully remote job, offering flexible hours, strong support, and growth opportunities. It is a great chance for freshers and experienced professionals to build a career while maintaining work-life balance.
Job Responsibilities
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Manage Accounts Receivable (AR) Collections.
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Follow up with customers via email and calls to ensure timely payments.
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Maintain updated AR records, apply credits/collections, and resolve discrepancies.
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Work with internal teams (Billing, Finance, Legal, Tax, Customer Service) to resolve disputes.
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Monitor high-risk accounts and escalate issues when necessary.
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Suggest improvements to enhance customer experience and streamline AR processes.
Who Can Apply?
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Graduates (any field; Finance and Accounting preferred).
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0–7 years of experience in customer service or AR collections.
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Understanding of AR processes is an advantage.
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Good communication and relationship-building skills.
Why Join Sutherland?
Sutherland offers a competitive salary and benefits, an opportunity to work with a global team, training and support, a flexible and dynamic work environment, and good career growth. This is a great opportunity for freshers to start their careers in customer service while enjoying a healthy work-life balance.
About Sutherland
Founded in 1986, Sutherland is a global business process transformation company headquartered in New York. It serves clients across industries like banking, healthcare, retail, and technology, leveraging AI, automation, and innovation to deliver excellent customer experiences.
How to Apply
You can apply for Sutherland’s permanent remote jobs via their careers page or the application link:
Apply Now
