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KONE Careers 2025: Manager – Service | Kolkata (Apply Now)

Quick summary: KONE is hiring a Manager – Service in Kolkata. The role requires a Bachelor’s degree and 0–5 years of experience, suitable for freshers and early-career professionals. The Manager – Service leads service operations, ensures safety, and drives customer satisfaction for elevator and escalator maintenance services.

Job overview

Company	KONE
Role	Manager – Service
Qualification	Bachelor’s Degree (any stream)
Location	Kolkata
Experience	0–5 years

Roles & responsibilities — Manager, Service

Ensure safety of employees and end-users — safety-first mindset with zero compromise.

Lead maintenance operations to achieve high customer satisfaction and service quality.

Drive profitability and performance of service delivery in the assigned region/unit.

Set individual targets and action plans, follow up regularly (Field Operations Management Model - FOMM).

Cascade regional targets and direction to frontline leaders and supervisors.

Prepare and track Individual Operations Plans for supervisors; review progress frequently.

Conduct regular audits of safety and business processes; implement corrective actions.

Coach technical teams and support continuous improvement initiatives.

What KONE looks for

Good communication and leadership skills.
Problem-solving mindset and customer-oriented approach.
Basic technical awareness of elevator/escalator maintenance is a plus.
Willingness to learn and adapt in a fast-moving environment.

Why apply

Work with a global leader in elevators and escalators.
Opportunities for career growth and skill development.
Exposure to safety-first, innovative service operations.
Be part of projects that improve customer experience and urban mobility.

About KONE

KONE is a global leader in the elevator and escalator industry, founded in Finland in 1910. KONE provides elevators, escalators, automatic doors and people-flow solutions, with strong focus on safety, sustainability and smart services like predictive maintenance (KONE 24/7 Connected Services). KONE operates in 60+ countries and is known for innovation and customer experience.

FAQs — KONE Careers 2025

Q. What does a Manager – Service do at KONE?

A. The Manager – Service oversees service operations, ensures safety and quality, manages teams, and drives customer satisfaction and profitability.

Q. What qualifications are required?

A. A Bachelor’s degree is required. Relevant technical background is useful but not mandatory.

Q. How much experience is needed?

A. KONE accepts candidates with 0–5 years experience — freshers to early-career professionals can apply.

Disclaimer: Recruitment details are informational and sourced from official/company notices. Verify vacancy, eligibility, and application steps on the official KONE careers portal before applying. We do not charge any fee for job information.