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Genpact Mega Online Interview from 2nd to 3rd July 2025 for Freshers
Genpact is conducting a virtual mega hiring drive from 2nd July to 3rd July 2025 for Customer Service roles across various offices in India. This is a great opportunity for fresh graduates and professionals with up to 5 years of experience.
Eligibility: Any graduate can apply.
Salary: Not currently disclosed.
Interview Schedule & Links
| Role | Location | Experience | Date & Time | MS Teams Meeting ID | Passcode |
|---|---|---|---|---|---|
| Customer Service | Hyderabad | Freshers | 2nd July, 12:00 PM–1:00 PM | 423 160 746 3726 | vg9kJ7Aw |
| Bright Claims | Noida | 2–7 Years | 2nd July, 3:00 PM–4:00 PM | 461 260 743 577 | Gp6w6Pd2 |
| Customer Service | Hyderabad | 3–8 Years | 3rd July, 2:00 PM–4:00 PM | 420 803 689 816 8 | m5fe3hm7 |
Job Responsibilities
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Respond to customer queries and concerns.
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Support data collection for account recovery.
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Understand client processes and policies.
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Reproduce and escalate product issues.
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Deliver excellent customer service.
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Exhibit critical thinking and work ethic, both independently and in teams.
Preferred Qualifications
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Strong probing and analytical skills.
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Customer-centric approach.
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Proficient in written English with a neutral accent.
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Flexible to work shifts, including weekends.
About Genpact
Genpact is a global professional services firm specializing in business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as part of General Electric, Genpact now operates independently with a presence in over 30 countries, serving industries like banking, healthcare, manufacturing, and retail. Genpact focuses on process optimization, innovation, and digital technologies to help businesses grow efficiently.
Frequently Asked Questions
What is the selection process?
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Resume screening
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First-round HR interview
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Voice/accent & communication test (for BPO roles)
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Domain-specific technical interview (if applicable)
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Final HR interview (discuss salary, shifts, location)
How should I introduce myself in the Zoom interview?
"Good morning, I’m [Name]. I hold a degree in [Qualification] and have experience in [Field, if any]. I am a strong [Skill] and excited to grow my career with Genpact, known for its global reach and growth opportunities."
What kind of questions are asked in the HR round?
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Introduce yourself
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Why Genpact?
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Are you okay with rotation/night shifts?
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What do you know about Genpact’s primary activities?
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Where do you see yourself in 3 years?
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